Refund & Cancellation Policy

Effective Date: 28th Oct 2024

This Refund & Cancellation Policy outlines the terms governing payments, cancellations, and refunds for services provided by CapxAdvisors through its website www.capxadvisors.in.

By purchasing any product or service from CapxAdvisors, users agree to the terms described in this policy.

1. Nature of Services

CapxAdvisors provides services that may include:

  • Trading education programs

  • Webinars and workshops

  • Market research and insights

  • Learning materials related to financial markets

  • Advance Trading Softwares

These services are delivered in digital format and are intended for educational and informational purposes only.

2. Payment Terms

All payments made to CapxAdvisors are processed through authorized third-party payment gateways.

By making a payment, the user confirms that:

  • they are authorized to use the payment method

  • the information provided is accurate

  • they agree to the pricing and service description at the time of purchase.

3. Refund Policy

Due to the digital and informational nature of our services, refunds are generally not provided once access to the purchased content, program, or service has been granted.

Refunds may be considered only in the following circumstances:

  • duplicate payment made due to technical error

  • payment charged but service not delivered due to system failure

  • cancellation of a program or event by CapxAdvisors.

Approved refunds, if applicable, will be processed within 7–20 business days through the original payment method.

4. Cancellation Policy

Users may request cancellation of a purchase before the service or program access has been activated.

Once access to digital content, course materials, or live sessions has been provided, cancellation requests may not be accepted.

For webinars or scheduled workshops, cancellation requests must be submitted at least 24 hours prior to the scheduled session.

5. No Guarantee of Financial Outcomes

All services provided by CapxAdvisors are intended solely for educational and informational purposes.

Participation in any program, webinar, or course does not guarantee:

  • trading success

  • financial gains

  • profitability in financial markets.

Refunds will not be issued based on trading outcomes or dissatisfaction related to market performance.

6. Chargebacks and Payment Disputes

Users agree not to initiate payment chargebacks without first contacting CapxAdvisors to resolve the issue.

Unauthorized chargebacks or fraudulent disputes may result in:

  • suspension of platform access

  • restriction from future services

  • legal action where applicable.

7. Modification of Policy

CapxAdvisors reserves the right to modify or update this Refund & Cancellation Policy at any time.

Updated versions will be published on this page with the revised effective date.

8. Contact for Refund Requests

For refund or cancellation inquiries, please contact:

CapxAdvisors

Email: support@capxadvisors.in
Website: www.capxadvisors.in

All refund requests must include:

  • name used during purchase

  • transaction ID

  • description of the issue.